KYC Operations Team Lead - Deactivations
Core
Lead a newly formed team of senior analysts to investigate complex KYC cases, perform enhanced due diligence (EDD), and ensure regulatory compliance for Wise's financial ecosystem.
Role type
Senior Team Lead, KYC Operations (Deactivations)
Builds
A new function for enhanced due diligence and risk assessment within Wise's compliance framework.
Domain
Financial Services / Anti-Money Laundering (AML) / KYC
Required skills
Team leadership, People management, Operational process design, Performance management, Subject matter expertise in KYC/FinCrime, Stakeholder management, Quality assurance, Risk assessment
Preferred skills
Experience building teams from scratch, High-pressure environment management
Technologies
N/A
Responsibilities
Lead and coach a team of KYC analysts, design and manage team development plans, propose process improvements, act as a point of contact for complex customer escalations, implement quality assurance frameworks, and collaborate with stakeholders on operational strategy.
Seniority
Senior, hands-on IC with team leadership