Systems Engineer (Enterprise Applications Support)
Core
Provide technical support, troubleshooting, installation, and validation for enterprise applications and specialized systems to ensure smooth business operations.
Role type
Systems Engineer (Enterprise Applications Support)
Builds
Enterprise applications, ERP systems, BPM systems, document management systems, and specialized warehouse systems
Domain
Pharmaceutical industry / Enterprise IT
Required skills
Enterprise application support, Tier 2/3 software support, System installation, User training, Software update management, CFR 21 Part 11 validation, SQL query creation, Systems testing
Preferred skills
Systems analysis, Jira Service desk, Confluence, Systems development, Systems validation
Technologies
Jira, Confluence, ERP, BPM, SQL
Responsibilities
Troubleshoot application issues, Install and support specialized systems, Monitor and recommend software updates, Conduct technical audits for compliance, Prepare and execute test scripts
Seniority
Mid-level, hands-on IC