Waitress
Core
Provide warm, enthusiastic service to guests in hotel restaurants, handling orders, payments, and table setup while maintaining high standards of hygiene and safety.
Role type
Front-line hospitality service staff
Builds
Guest dining experiences and operational efficiency for hotel F&B outlets
Domain
Hospitality / Food & Beverage
Deliverable
product features
Required skills
Guest service, order taking, payment handling, table setting, menu knowledge, up-selling, complaint resolution, hygiene compliance, teamwork, adaptability
Preferred skills
Additional languages, positive attitude, flexibility
Technologies
Micros system
Responsibilities
Greet guests and manage seating, take orders and process payments, set tables and maintain clean stations, handle guest complaints, report maintenance issues, adhere to safety and hygiene protocols, assist with mise-en-place and general hotel duties
Seniority
Entry-level, hands-on IC