Customer Service Junior (Pharma and Sales experience)
Hybrid
Core
Data entry, validation, and customer service support for laboratory operations and reporting.
Role type
Junior Customer Service Representative (Laboratory Operations)
Builds
Accurate lab reports, customer databases, and operational data records.
Domain
Life Sciences / Laboratory Testing
Required skills
Data entry, LIMS usage, Customer service, English (B2/C1), MS Excel, Quality verification, Stakeholder communication
Preferred skills
Pharma experience, Sales experience, Operational improvement, Technical query resolution
Technologies
LIMS, MS Excel
Responsibilities
Enter and validate operational data in LIMS, serve as first point of contact for customers, record customer activity, address customer concerns and complaints, ensure lab deadlines are met.
Seniority
Junior, entry-level with 1 year experience
