AI Product Strategy & Operations Senior Manager
Core
Define user-centered AI product strategy for ServiceNow's platform, drive operational initiatives, and manage cross-functional partnerships to support business transformation.
Role type
Senior Manager, AI Product Strategy & Operations
Builds
AI product portfolio and operational processes for enterprise business transformation
Domain
Enterprise Software / SaaS / Generative AI
Deliverable
production ML models
Required skills
Product strategy, operations management, quantitative analysis, market assessment, stakeholder management, cross-functional project ownership
Preferred skills
Enterprise tech company experience, SaaS/PaaS product development, technical strategy, product ops
Technologies
ServiceNow AI Platform
Responsibilities
Review business initiatives and track key metrics (revenue, customers, costs, trends); assist in Quarterly Product Reviews and Annual Planning; conduct market sizing and buy/build/partner assessments; oversee AI initiatives to drive growth and efficiency.
Seniority
Senior, strategic leadership & cross-functional influence