Conseiller Free - Salon-de-Provence- H/F
Core
Assisting Free subscribers remotely and directly at their homes with telecommunication offers and technical support.
Role type
Customer support specialist (telecommunications)
Builds
Freebox and mobile service offerings
Domain
Telecommunications
Deliverable
client delivery
Required skills
Customer service, telecommunication knowledge, phone communication, chat support, appointment scheduling, administrative support
Responsibilities
Call subscribers to gather or provide information, promote and sell Freebox/mobile offers, provide chat and phone support for Freebox/mobile issues, schedule and conduct home visits, report customer issues to internal teams, provide administrative support to field agents
