Director of Rooms / Hotel Manager
Core
Manage housekeeping, maintenance, and front office teams to ensure guest satisfaction and exceed expectations while owning the rooms P&L.
Role type
Director of Rooms / Hotel Manager
Builds
144-bedroom hotel with three restaurant/bar concepts and events space in Oslo, Norway
Domain
Hospitality / Hotel Management
Required skills
P&L management, team leadership, operational process improvement, quality evaluation, project management, health and safety compliance, payroll and recruitment documentation, strategic planning, problem solving
Preferred skills
Experience with Micros Fidelio Opera and KnowCross, commercial acumen, ability to balance strategic and operational detail
Technologies
Micros Fidelio Opera, KnowCross
Responsibilities
Oversee housekeeping, maintenance, and front office operations; manage rooms P&L and budget planning; coach and develop team members; implement and improve standard operating procedures; ensure health and safety compliance; manage guest satisfaction and quality metrics; lead crisis and fire response teams
Seniority
Senior, hands-on IC