Cloud Architect (Customer Success Manager) with German - T-Cloud public (m/f/d)
Core
Senior technical expert and customer success manager responsible for designing, implementing, and governing cloud technologies while managing T-Cloud public services for customers to drive value and prevent churn.
Role type
Senior IC Cloud Architect / Customer Success Manager
Builds
T-Cloud public public cloud services
Domain
Cloud infrastructure (IaaS, PaaS, SaaS) and customer success management
Required skills
Cloud architecture, technology strategy, sales and business development, AI knowledge, cloud ecosystems, AWS/Azure/Google/Rackspace, hybrid cloud solutions, standardized service provision
Preferred skills
DevOps, Agile methods, international cooperation
Technologies
OpenStack, AWS, Microsoft Azure, Google, Rackspace, IaaS, PaaS, SaaS
Responsibilities
Strategic influence and development of assigned T-Cloud public customers, comprehensive advice on cloud usage optimization, active participation in vertical squad, proactive churn analysis and management, transferring customer requirements to demand process, supporting customer-oriented service excellence culture
Seniority
Senior, hands-on IC
