Customer Service Advisor - Remote
RemoteNo visa sponsorship
Core
Handle inbound motor insurance claims calls, assess liability, negotiate settlements, and ensure regulatory compliance for customers following accidents.
Role type
Customer Service Advisor (Claims Handling)
Builds
Motor insurance claim resolutions and customer support
Domain
Insurance / Claims Management
Deliverable
client delivery
Required skills
telephone communication, claims assessment, negotiation, regulatory compliance, fraud detection, customer empathy, data accuracy, complaint handling, administrative record keeping, prioritization
Preferred skills
contact centre experience, insurance industry knowledge, claims handling experience