Customer Service Rep(03612) - 18807 Union Tpke
Core
First point of contact for customers, handling order taking and providing exceptional customer service via phone.
Role type
Entry-level customer service representative (phone order taking)
Builds
Customer orders and in-store support
Domain
Food service / Retail
Deliverable
product features
Required skills
Communication, multitasking, teamwork, stress tolerance, phone etiquette, basic computer skills
Preferred skills
Computer experience
Responsibilities
Answering phone calls within the first ring, taking customer orders, assisting customers through the ordering process, performing in-store duties including stocking and delivery support
Seniority
Entry-level, part-time or after-school