BDC Associate - Fixed Ops - Poway Honda
Core
Respond to internet inquiries, generate service appointments, and manage customer data for a Honda dealership.
Role type
BDC Fixed Ops Associate
Builds
Service appointments and customer inquiry responses
Domain
Automotive retail / Customer service
Required skills
CRM software proficiency, lead management tools, MS Office Suite, verbal and written communication, organizational skills, time management
Responsibilities
Respond to internet inquiries with accuracy and professionalism, Enter customer inquiry data into CRM, Generate services appointments, Conduct phone surveys to assess customer preferences, Compile reports and documentation
