Skill Chapter Lead – Foundation Workplace
Core
Lead, coach, and develop a diverse team of 30+ international professionals to foster technical excellence, operational stability, and capability evolution within the Digital Workplace and Service Management Platform.
Role type
Senior Engineering Leadership (Skill Chapter Lead)
Builds
Digital Workplace services, productivity & collaboration tools, IT Service Management, and IT asset management processes for 84,000+ employees.
Domain
Modern Workplace / IT Service Management / Digital Transformation
Required skills
Engineering leadership, team coaching and development, strategic planning, technical standards definition, operational stability management, stakeholder alignment, resource allocation, cross-cultural team management, modern workplace technology expertise.
Preferred skills
Experience in matrix organizations, IT Service domains, business-IT alignment.
Technologies
Microsoft 365, Intune, Endpoint Management, IT Service Management tools.
Responsibilities
Lead and coach a team of 30+ professionals; Define and enforce best practices and technical standards; Provide technical leadership to squads and platforms; Drive operational stability and security hardening; Manage chapter operations and administration; Collaborate with senior management on strategic initiatives.
Seniority
Senior, hands-on IC with management responsibility