Reception Team Member
Core
Provide efficient guest registration, check-in, and check-out services while maintaining accurate guest accounts and handling requests.
Role type
Front Office Team Member
Builds
Guest check-in/check-out processes, reservation management, and guest communication
Domain
Hospitality / Hotel Operations
Deliverable
product features
Required skills
Guest registration, account management, reservation handling, customer service, call handling, security procedures, data handling, sales interaction, documentation, equipment maintenance, issue escalation
Preferred skills
Proactive service, teamwork, English fluency
Technologies
Property Management System (PMS), telephone systems, payment terminals