Toll Operator - (Contract)
Core
Collect tolls at a toll plaza, identify vehicle classes, and manage cash transactions to ensure traffic flow and customer satisfaction.
Role type
part-time toll operator (contract)
Builds
toll collection services for road users
Domain
transportation infrastructure
Required skills
cash handling, customer service, numerical ability, conflict resolution, procedural compliance
Preferred skills
2nd level education, experience in customer service, experience in cash handling, detail orientation, verbal and written communication
Technologies
cash management systems, toll collection hardware
Responsibilities
collect tolls and issue receipts, identify vehicles by class/type, maintain traffic flow, handle cash and complete cash-up procedures, address customer enquiries and complaints
Seniority
entry-level, part-time