Commercial & Operations Associate
Core
Support revenue targets and business development for the Environment Testing business in Ireland by managing customer relationships, driving sales, and overseeing operational delivery.
Role type
Commercial & Operations Associate
Builds
Service delivery for environmental testing clients
Domain
Life sciences / Environmental testing
Deliverable
client delivery
Required skills
Business development, account management, tendering, proposal writing, market research, customer service, scheduling, route planning, NPS monitoring, contingency planning
Preferred skills
Laboratory environment experience, customer-facing experience
Technologies
Microsoft Office
Responsibilities
Identify leads and develop prospects to generate a project pipeline; Manage a selected portfolio of existing customer accounts; Support tender processes by conducting quality reviews and developing proposals; Assist with planning and scheduling of jobs in Synchro teams; Monitor customer satisfaction and service delivery through monthly NPS; Own account management and mobilisation of newly won work.
Seniority
Individual Contributor