Sales Coordinator
Core
Provide administrative and coordination support to the Director of Sales and Sales team, handling enquiries, quotations, proposals, contracts, and client servicing within a resort environment.
Role type
Sales Coordinator
Builds
Sales activities, FAM trips, site inspections, trade shows, and client engagements
Domain
Hospitality / Tourism
Deliverable
product features
Required skills
Sales administration, client servicing, database management, travel coordination, upselling/cross-selling support, hotel system proficiency
Preferred skills
Luxury resort experience, remote island resort experience, travel agent/tour operator/DMC experience, hotel systems (Fusion, OPERA, MC, CRM)
Technologies
Microsoft Excel, Word, PowerPoint, Outlook, Fusion, OPERA, Materials Control (MC), CRM systems
Responsibilities
Handle sales enquiries, quotations, proposals, and contracts; Follow up on pending enquiries and client requirements; Maintain sales records, databases, and reports; Coordinate FAM trips, site inspections, and trade shows; Coordinate with Reservations, Revenue, Front Office, F&B, Marketing, Events, and Operations; Assist with client and trade partner servicing; Support upselling and cross-selling opportunities
Seniority
Junior, entry-level IC