iGaming Supervisor - (11PM - 7AM Shift) - Bensalem, PA
Core
Oversee live game operations and ensure professional experience for Live Dealers and Shufflers in a streaming environment.
Role type
iGaming Supervisor (Pitboss)
Builds
Live streaming casino operations
Domain
iGaming / Online Casino
Required skills
Gaming regulations compliance, Live Dealer supervision, Game presentation, Card handling, Equipment operation, Conflict resolution, Technical disruption monitoring, Shift flexibility
Preferred skills
Excel proficiency, MS Office, Customer service, Educational event attendance
Technologies
MS Office, Electronic mail
Responsibilities
Supervise Live Dealers and Shufflers for regulatory compliance, Correct dealer/shuffler mistakes promptly, Monitor and resolve technical disruptions, Handle guest complaints professionally, Collaborate on studio/application performance testing, Provide support to Site Manager
Seniority
Entry-level to Mid-level, hands-on IC