Svensk kundtjänstmedarbetare inom iGaming – Flytta till Malta
Core
Frontline customer support for iGaming players via live chat and email, handling game rules, bonuses, payouts, and account verification.
Role type
Customer Support Specialist (iGaming)
Builds
Player support experience and satisfaction for an iGaming platform
Domain
iGaming / Online Gaming
Deliverable
client delivery
Required skills
Live chat support, Email support, Ticket system management, Multitasking, De-escalation, CRM dashboard navigation, Cross-department collaboration
Preferred skills
VIP management knowledge, Fraud analysis basics, Team leadership skills, Marketing knowledge
Technologies
CRM dashboards, Chat interfaces, Ticket systems