Apprenti(e) Réceptionniste
Core
Welcome guests, manage check-in/check-out, handle reservations, and provide tourist information at a hotel.
Role type
Front Desk Receptionist
Builds
Guest check-in/check-out processes, reservation confirmations, and daily hotel operations
Domain
Hospitality / Hotel Management
Deliverable
product features
Required skills
English proficiency, second language proficiency, computer literacy, OPERA system knowledge, customer service, communication, teamwork, attention to detail, organization, flexibility
Responsibilities
Greet guests warmly, process check-in/check-out on the hotel system, verify guarantees and reservations, answer phone calls, manage cash register, provide tourist information, ensure guest safety and accessibility, collaborate with hotel services, maintain work area cleanliness