Front Office Executive
Core
Manage daily front office operations including guest check-in/out, room bookings, inquiries, and complaints resolution to ensure high service standards.
Role type
Front Office Executive
Builds
Guest check-in/out processes, room reservations, and front desk operations
Domain
Hospitality / Hotel Management
Deliverable
product features
Required skills
Guest service management, room booking administration, complaint resolution, shift reporting, hotel management software proficiency, multitasking, attention to detail
Preferred skills
Hospitality industry experience, additional languages beyond English, calmness under pressure