Associate Operations Training & Onboarding - instashop
Core
Design and execute onboarding and training programs for riders, pickers, and operational teams to ensure effective role performance.
Role type
Associate Operations Training & Onboarding
Builds
Onboarding and operational training programs for delivery and warehouse staff
Domain
Logistics / E-commerce operations
Required skills
Training program development, e-learning platform management, training documentation, performance monitoring, data tracking, process improvement
Preferred skills
Employee engagement, feedback analysis, conflict resolution, time management
Technologies
MS Office, Google Workspace, e-learning platforms
Responsibilities
Deliver onboarding and refresher training sessions, maintain training records and assessments, monitor trainee performance and identify skill gaps, track training completion and post-training performance, support operational improvement initiatives
Seniority
Mid-level, hands-on IC