Local Account Manager
Core
Manage and grow business relationships with existing house accounts in the logistics industry, ensuring customer satisfaction and operational efficiency.
Role type
Senior Account Manager (Logistics)
Builds
Customer relationships and business growth within existing accounts
Domain
Logistics and Supply Chain
Deliverable
client delivery
Required skills
Account management, customer relationship management, business development, collections management, territory mapping, invoicing process management, cross-functional collaboration, technical system proficiency, problem resolution, business review facilitation
Preferred skills
Industry-specific operating system expertise, sales and operations coordination
Technologies
Expeditors EI systems, PC word processing tools
Responsibilities
Strengthen relationships with existing house accounts and penetrate organizational structures; Identify opportunities to grow business from existing accounts; Manage client profiles and build territory maps; Assist with collections and ensure efficient invoicing/payment processes; Lead local branch service delivery and spearhead problem resolution; Facilitate business reviews and coordinate joint account visits with sales and operations.
Seniority
Mid-Senior, hands-on IC