Front Office Agent (m/f/d)
Core
Front Office Agent responsible for guest check-in, maintaining a calm and enthusiastic reception environment, and ensuring the front office area is prepared and cleaned.
Role type
Front Office Agent
Builds
Guest check-in and front office operations for 25hours Hotel The Trip and 25hours Hotel The Goldman in Frankfurt
Domain
Hospitality / Hotel Management
Deliverable
product features
Required skills
German (fluent), English (fluent), hotel business training, professional experience, local knowledge, customer service
Preferred skills
ability to inspire staff and guests, party knowledge, character-driven approach
Responsibilities
Manage guest check-ins at the reception, maintain a calm demeanor during peak times, prepare and clean the front office area for shifts