Front Office Agent (m/w/d)
Core
Front Office Agent responsible for guest check-in, maintaining a clean front office, and providing local city recommendations.
Role type
Front Office Agent
Builds
Guest check-in and front office operations
Domain
Hospitality / Hotel Industry
Deliverable
product features
Required skills
Hotel management training, fluent English, local city knowledge, guest relations
Preferred skills
Team motivation, character-driven approach
Responsibilities
Ensure guest satisfaction at the reception, manage check-in processes, prepare and close shifts with a tidy front office, provide local city tips to guests