Front Office Intern - The Hoxton, Amsterdam
Core
Provide naturally friendly, helpful, and responsive service to guests as the first point of contact at a boutique hotel, ensuring they feel treated as individuals.
Role type
Front Office Intern
Builds
Guest check-in/check-out processes, billing accuracy, and a welcoming atmosphere for hotel guests.
Domain
Hospitality / Hotel Operations
Deliverable
client delivery
Required skills
Guest service, administrative tasks, phone handling, local area knowledge, teamwork, adaptability
Responsibilities
Greet guests and manage their arrival and departure, handle billing and requests, answer phones, provide local recommendations, assist with overbooking situations, perform administrative duties like expense tracking and supply ordering.