Bilingual Guest Service Agent ( Part-Time )
Core
Provide front desk operations, guest check-in/out, tour group coordination, and reporting for a landmark hotel in Ottawa.
Role type
Part-time Guest Service Agent
Builds
Guest services and operational support for Fairmont Château Laurier
Domain
Hospitality / Hotel Management
Deliverable
product features
Required skills
Bilingual fluency (English/French), cash handling, computer literacy, report generation, tour group coordination
Preferred skills
Opera/PMS experience, typing 40 wpm, shift flexibility
Responsibilities
Greet and settle guest accounts, register and checkout guests, assist with tour check-ins, generate departmental reports, act as crisis team member
Seniority
Entry-level, individual contributor