Front of House Multi-Skilled Receptionist
Core
Welcoming guests, checking them in, taking food and beverage orders, and resolving guest inquiries to ensure a memorable experience.
Role type
Front of House Multi-Skilled Receptionist
Builds
Guest check-in/check-out process, food and beverage service, lobby operations
Domain
Hospitality / Hotel
Deliverable
product features
Required skills
Customer service, Food Hygiene and safety, Cash handling, Communication, Time Management, Problem Solving, Active Listening, Multitasking
Preferred skills
Team collaboration, Independent work
Responsibilities
Welcoming guests with a warm greeting, Checking in guests efficiently, Taking beverage and food orders, Upselling items and promoting loyalty schemes, Maintaining a clean and tidy area, Handling guest inquiries and resolving issues professionally