Cafe Lead - Eataly Caffè Upper West Side - New Store Opening
Core
Lead operations for a new Eataly Caffè, serving as a brand ambassador for Italian coffee culture and hospitality.
Role type
Café Lead (Supervisory IC)
Builds
High-quality coffee and food menu items, guest experiences, and operational efficiency for a new store location.
Domain
Hospitality / QSR / Coffee & Food Service
Required skills
Supervision of café/QSR operations, coffee/food production, back-of-house management, labor and cost management, inventory control, regulatory compliance, shift administration, POS operation, allergen management, team training, commercial espresso machine operation.
Preferred skills
Food Handlers License, Serv-Safe Certification, Microsoft Office proficiency.
Responsibilities
Oversee daily operations to meet guest service and health/safety standards; manage labor, costs, inventory, and merchandising; train and motivate team members; maintain cleanliness and stock supplies; operate POS and handle cash; assist with opening/closing duties.
Seniority
Mid-level, hands-on supervisor