Chargé de relations clients H/F
Core
Managing client data for contract administration, mission planning, and billing for building diagnostic services (asbestos, lead, energy, etc.).
Role type
Client relations coordinator (administrative & billing)
Builds
Administrative data management and billing processes for diagnostic missions
Domain
Construction & building inspection (asbestos, lead, energy diagnostics)
Deliverable
dashboards & analysis
Required skills
Data management, contract administration, billing, customer follow-up, internal software proficiency, outbound calling
Preferred skills
Experience in a control office, knowledge of diagnostic missions
Technologies
NAUTILUS
Responsibilities
Opening/closing/archiving client files, updating administrative data, planning diagnostic missions, manual billing, handling simple payment disputes, following up with clients, managing outbound calls for data qualification
Seniority
Junior to Mid-level (3+ years experience)
