Catering Supervisor
Core
Lead and supervise a team of General Assistants in a catering environment, ensuring food safety, quality standards, and efficient service delivery.
Role type
Catering Supervisor
Builds
Fresh food and meals to go, catering services for key customers
Domain
Hospitality / Catering
Required skills
Team leadership, on-the-job training, food safety compliance, cost control, rostering, stock control, customer service support, equipment maintenance coordination, waste management, corrective action implementation
Preferred skills
Food Safety Level 2 certification, flexible working hours, independent work capability, sustainable practices knowledge
Technologies
Task books, till systems, quality record systems
Responsibilities
Set to work and supervise General Assistants during shifts, deliver on-the-job instruction and coaching on daily tasks, monitor and provide feedback to team members, liaise with management for performance gaps, ensure food delivery meets quality standards, maintain service facilities and equipment, plan services considering allergen constraints, manage product rejects and waste within limits, complete quality records, handle customer complaints and implement corrective actions, organize ordering of raw materials and cleaning chemicals.
Seniority
Individual Contributor, supervisory level
