Gérant de département
Core
Manage department operations including HR, staffing, customer service quality, and product merchandising for a retail environment.
Role type
Department Manager (Retail)
Builds
Retail department operations and customer service experience
Domain
Retail / Cultural products
Deliverable
product features
Required skills
HR management, recruitment, training, scheduling, customer service supervision, merchandising, sales strategy, market knowledge, office software proficiency
Preferred skills
General knowledge, commercial acumen, leadership, analytical skills, communication
Responsibilities
Manage HR functions (recruitment, training, evaluation, scheduling), ensure task execution and employee support, maintain customer service quality, oversee product selection and shelf organization, propose ideas to increase sales
Seniority
Mid-level, hands-on IC