Reservations Representative
Core
Managing the full reservation process for ibis Den Haag, handling individual and group bookings, and advising guests on rooms and rates.
Role type
Senior Reservations Representative (Management Team member)
Builds
Smooth booking process and optimal guest experience for hotel guests
Domain
Hospitality / Hotel Operations
Required skills
Reservation management, guest communication, commercial opportunity identification, team leadership, revenue optimization
Preferred skills
Hotel industry experience, reservation system proficiency
Responsibilities
Process individual and group bookings, advise guests on rooms and rates, manage the reservations department, collaborate with the General Manager on occupancy and revenue development
Seniority
Senior, hands-on IC with management responsibilities
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