Réceptionniste Tournant (H/F/X)
Core
Front office receptionist handling guest arrivals, departures, reservations, and administrative tasks while promoting hotel services.
Role type
Front office receptionist
Builds
Guest check-in/check-out experiences and upsell opportunities
Domain
Hospitality / Hotel operations
Deliverable
product features
Required skills
Guest relations, reservation management, cash handling, upselling, administrative procedures, conflict resolution
Preferred skills
Opera Cloud, ACCOR environment, multilingual communication
Technologies
Windows, OPERA Cloud
Responsibilities
Greet guests and manage check-in/check-out processes, handle incoming calls and emails, process billing and cash management, promote hotel services and loyalty programs, maintain guest database and resolve complaints
Seniority
Entry-level to Junior
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