Lounge Host - British Airways Lounges T5B
Core
Provide 5-star hospitality service, serving food and beverages, and maintaining a clean, welcoming environment for British Airways lounge customers.
Role type
Lounge Host (Hospitality)
Builds
Food and beverage service, lounge cleanliness, and customer experience
Domain
Aviation / Airport Catering
Deliverable
product features
Required skills
Customer service, food safety and hygiene, cleaning and sanitation, inventory management, complaint resolution, teamwork, attention to detail, multitasking
Responsibilities
Greet customers and create a welcoming atmosphere, take orders and serve food/beverages, handle customer complaints, clean and sanitize the lounge and kitchen areas, monitor and restock supplies, adhere to food safety and hygiene regulations