Duty Manager (M/F/X)
Core
Onsite leader ensuring smooth daily operations, resolving guest issues, and coordinating departments in a hotel setting.
Role type
Duty Manager
Builds
Guest experiences and operational continuity for hotel guests
Domain
Hospitality / Hotel Operations
Deliverable
product features
Required skills
Guest issue resolution, shift supervision, multi-department coordination, team leadership, safety compliance, multitasking, calm under pressure, hotel systems familiarity, English fluency
Preferred skills
Opera Cloud experience, additional languages
Technologies
Opera Cloud
Responsibilities
Act as the go-to leader onsite, resolve guest issues promptly, supervise shifts and support departments, handle escalations, monitor guest feedback, maintain safety and cleanliness standards
Seniority
Mid-level, hands-on IC