Front Office Trainee
Core
Assist reception desk with guest check-ins, check-outs, and reservations while providing personalized services and coordinating guest activities.
Role type
Front Office Trainee (Intern)
Builds
Guest experiences and operational coordination for lifestyle hotels
Domain
Hospitality / Lifestyle Hotels
Deliverable
client delivery
Required skills
Guest service, reservation management, complaint resolution, feedback management, cleaning schedule coordination, cross-departmental communication, training participation
Preferred skills
Problem-solving, attention to detail, adaptability, team-oriented mindset
Technologies
Nubola
Responsibilities
Assist with guest check-ins, check-outs, and reservations; Respond to guest questions and requests; Coordinate guest activities and special events; Maintain cleanliness standards; Address guest complaints; Manage guest feedback; Coordinate cleaning schedules and staff shifts; Participate in training sessions
Seniority
Intern