Receptionist - Hotel Splendide Royal Paris
Core
First point of contact ensuring a positive guest stay by managing arrivals, departures, and guest inquiries.
Role type
Front-line hotel receptionist
Builds
Guest check-in/check-out processes and hotel service information
Domain
Hospitality / Hotel operations
Deliverable
client delivery
Required skills
Guest relations, check-in/check-out procedures, billing and invoicing, multilingual communication, team coordination
Preferred skills
Hotel training background, professional English, second language proficiency
Responsibilities
Welcome guests physically and via phone, process individual and group check-ins/check-outs, anticipate and respond to guest needs, promote hotel products, manage invoices and receipts, communicate with other hotel services
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