Manager, Client Relations
Core
Manage day-to-day operations of the Client Relations team and oversee relationships with assigned client publishers for Ingram Content Group.
Role type
Manager, Client Relations
Builds
Client relationships, sales conferences, and service adoption for publisher clients
Domain
Publishing distribution and digital content
Deliverable
client delivery
Required skills
Team management, client advocacy, sales projection collaboration, event management, staff mentoring, program guidance, deadline management, brand strategy collaboration
Preferred skills
eBook market knowledge, travel flexibility, independent work, critical thinking, prioritization, presentation skills, MS Office proficiency, constructive relationship building, active listening, attention to detail
Responsibilities
Serve as liaison between client publishers and Ingram organization; evaluate client expectations and Ingram's ability to meet them; provide guidance on publishing programs and titles; interact with sales teams on commercial outreach and projections; design and manage sales conferences; manage day-to-day activities and training of team members; educate clients on service offerings; manage seasonal deadlines and cataloguing; collaborate on brand marketing strategy
Seniority
Manager, supervisory level
