Responsable de Zone
Core
Oversee retail operations and strategy deployment for a geographic zone of Free Distribution stores, managing teams and driving customer service excellence.
Role type
Senior retail zone manager
Builds
Retail store network operations and customer service delivery
Domain
Retail / Telecommunications
Deliverable
product features
Required skills
Strategic planning, team management, performance analysis, recruitment, training, cross-functional coordination, leadership, project management
Preferred skills
Experience in telecoms sector, remote team management
Technologies
Pack Office
Responsibilities
Define and deploy operational strategies for the zone, monitor KPIs and financial accounts, manage and develop retail teams, coordinate with support functions (HR, IT, Marketing), improve activity tracking tools
Seniority
Senior, hands-on IC
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