Spécialiste soutien à la facturation

Montreal, Quebec, ca💼 Full-time🗓 2026-09-30 → 2026-10-01

Core

Billing support specialist assisting healthcare clients (clinics, hospitals) with MYLE software usage, invoice clarifications, and payment platform guidance via phone, email, and video.

Role type

Billing support specialist (IC)

Builds

MYLE billing and payment platform for healthcare providers

Domain

Healthcare technology / SaaS

Deliverable

client delivery

Required skills

Billing experience, Accounts receivable, SaaS platform proficiency, Financial data analysis, Problem-solving, Bilingual communication (French/English)

Preferred skills

Billing automation platform experience, CRM experience (Salesforce)

Responsibilities

Respond to client inquiries via phone, email, or video; Clarify invoices and guide users on billing/payment platforms; Identify issues and propose solutions; Collaborate with team/departments for ticket resolution; Escalate complex tickets.

Seniority

Entry to Mid-level, hands-on IC

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About Medfar

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