Servicedisponent (m/w/d) – Wartung & Serviceeinsatzplanung
Core
Central contact for organizing the technical maintenance team, planning service deployments, preparing maintenance orders, and coordinating materials to ensure efficient, on-time, customer-oriented service execution. (via careerplan.io/jobs/744000152647389-servicedisponent-mwd-wartung-serviceeinsatzplanung-at-securitas)
Role type
Service dispatcher (maintenance operations)
Builds
Maintenance service deployments for security technical systems
Domain
Security services / Technical maintenance
Required skills
Deployment planning, Order preparation, Material coordination, Documentation review, Service management systems, Capacity planning, Customer communication, Cross-functional coordination, Process optimization, Technical understanding
Preferred skills
English, Maintenance industry experience, Safety sector experience
Responsibilities
Plan and dispatch the maintenance team for service interventions, Prepare maintenance orders (material and scheduling), Coordinate and monitor ongoing maintenance, Review documentation for billing, Manage service orders in digital systems, Plan team capacity and schedules, Communicate with customers regarding appointments, Coordinate with procurement, warehouse, and sales, Contribute to process optimization, Handle minor technical service inquiries