Quality Developer - Category Contract Logistics, IKEA Supply Chain Operations
Core
Redesign measurement, management, and continuous improvement of handling quality across IKEA's global Consolidation Point and warehouse network to reduce damage and operational waste.
Role type
Senior IC Quality Developer (Category Contract Logistics)
Builds
Transparent quality data foundation, KPIs, Power BI reporting, and standardized operating procedures for outsourced logistics partners.
Domain
Supply Chain / Contract Logistics / Quality Management
Required skills
Logistics operations expertise, Quality management in outsourced environments, Data analysis and Power BI development, KPI design and implementation, SOP development, Training material creation, Stakeholder influence
Preferred skills
IKEA Supply Chain experience, Leading cross-functional and cross-cultural initiatives (via careerplan.io/jobs/744000152618254-quality-developer-category-contract-logistics-ikea-supply-chain-operations-at-inter-ikea-g)
Technologies
Power BI
Responsibilities
Establish a single source of truth for quality KPIs and reporting; Benchmark performance across the network to identify improvement gaps; Simplify quality SOPs and define handling standards for exceptions; Develop training materials to build competence across business teams and service providers; Source handling materials and identify optimal sourcing models; Represent IKEA as a trusted partner to service providers.
Seniority
Senior, hands-on IC
