Conseiller Free - Toulouse - H/F
Core
Provide customer support and sales for Free's broadband and mobile services via phone, chat, and in-person home visits.
Role type
Customer support and sales consultant
Builds
Freebox and mobile service subscriptions
Domain
Telecommunications
Deliverable
client delivery
Required skills
Customer service, sales, telecommunications knowledge, phone and chat support, home visit coordination
Responsibilities
Answer customer questions via phone or chat, schedule and conduct home visits, promote service offers, escalate technical issues to internal teams, provide administrative support to field agents
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