Equipment Support
Core
Maintain the integrity, functionality, and performance of physical gaming equipment (tables, shufflers, card counting machines) within a studio environment.
Role type
Hands-on equipment support technician
Builds
Physical gaming tables, shuffler machines, and card counting devices
Domain
Online casino operations / Gaming hardware maintenance
Deliverable
physical/clinical work
Required skills
Routine equipment inspection, preventative maintenance, troubleshooting, inventory tracking, consumable management, calibration, part replacement, basic computer literacy, tool usage
Preferred skills
Ticket system knowledge (Jira, SharePoint), cloud storage software (OneDrive), DPC tester usage
Responsibilities
Perform routine checks on machinery to ensure functionality, exchange broken parts and test devices, perform services on roulette tables (wheel rotation, calibration, nano poller replacement), handle game consumable shipments and daily inventory logs, respond to maintenance request tickets, investigate reports of improperly functioning machinery, alert management of irregularities or integrity issues
Seniority
Entry-level, hands-on IC
