Assistant(e) chef de réception
Core
Assist the Front Office Manager in organizing, supervising, and supporting the reception team while ensuring high-quality guest service and operational compliance.
Role type
Front Office Assistant Manager
Builds
Guest check-in/check-out processes, team schedules, and daily reception operations
Domain
Hospitality / Hotel Front Office
Required skills
Team supervision, conflict resolution, scheduling, cash reconciliation, guest relations, hotel procedures, Opera PMS
Preferred skills
Commercial mindset, adaptability, managerial posture, anticipation
Responsibilities
Supervise and coach the reception team, manage guest complaints and disputes, create staff schedules, handle administrative tasks and cash audits, participate in annual performance reviews
Seniority
Mid-level, supervisory IC
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