Maître d'hôtel - Banquets
Core
Coordinate, participate in, and supervise the execution of banquets and events to ensure flawless service and a high-quality client experience.
Role type
Banquet Captain (Maître d'hôtel)
Builds
Banquet events, weddings, and corporate group functions
Domain
Hospitality / Event Management
Deliverable
client delivery
Required skills
Event planning and coordination, table setting and room setup, client hosting and resource management, team supervision, service flow management, incident management, quality standards enforcement, team training, cross-department collaboration, post-event follow-up
Preferred skills
Experience in banquets or events, mobilizing leadership, organizational skills, customer service aptitude, multitasking in dynamic environments, flexibility with variable hours
Technologies
None stated
Responsibilities
Plan and coordinate events with the sales team; Set up event spaces according to standards; Welcome clients and act as the main point of contact; Supervise and execute service with the team; Ensure service flow and schedule adherence; Handle unexpected issues professionally; Maintain quality and service standards; Participate in team training; Collaborate with kitchen and other departments; Conduct post-event follow-ups for quality and satisfaction
Seniority
Mid-level, hands-on leadership