Assistant General Manager, London
Core
Manage Front Desk, Maintenance, and Kids' club departments to meet brand standards, ensuring high-level customer service and operational efficiency.
Role type
Assistant General Manager (Hospitality/Club Operations)
Builds
Operational excellence and member experience for Equinox clubs
Domain
Fitness & Lifestyle
Required skills
Leadership, hiring and training, performance evaluations, budget management, risk management, loss prevention, flexible scheduling
Preferred skills
High-touch customer service, financial management
Technologies
None stated
Responsibilities
Interview, hire, train, and manage department staff; complete staff performance evaluations; adhere to ordering timelines and supply budgets; ensure club cleanliness and safety/security procedures; support ancillary departments and sales; facilitate delegated projects.
Seniority
Mid-level management (1-3 years experience)