Front Desk Associates, San Mateo
Core
Greet members and guests, manage front desk operations, and provide customer service at a luxury fitness club.
Role type
Front Desk Associate
Builds
Member check-in/out processes and a welcoming club environment
Domain
Health and fitness / Hospitality
Deliverable
client delivery
Required skills
Customer service, phone etiquette, membership management, physical stamina, computer literacy
Responsibilities
Professionally greet members and guests, scan membership IDs, answer phones, respond to member inquiries, update member accounts, maintain a clean work area, tour members, work opening/closing/mid-day shifts
Seniority
Entry-level, individual contributor
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