Front Desk Associates, South Bay
Core
Greet members and guests, scan IDs, answer phones, handle member inquiries, update accounts, provide club tours, and maintain a clean front desk area at a luxury fitness club.
Role type
Front Desk Associate
Builds
Member check-in/out processes and front-of-house operations for a luxury fitness club
Domain
Health and fitness / Hospitality
Deliverable
product features
Required skills
Customer service, phone etiquette, ID scanning, account updates, club tours, physical stamina (standing/walking/lifting up to 50lbs), computer literacy
Preferred skills
Interest in health, fitness, and sports
Responsibilities
Greet members and guests, Scan membership IDs, Answer phones professionally, Respond to member questions and concerns, Update members' accounts, Maintain an orderly work area, Provide club tours to new members, Aid other departments with related tasks
