Front Desk Associates, Pacific Palisades - New Club Opening
Core
Greet members and guests, scan membership IDs, answer phones, respond to inquiries, update accounts, maintain a clean work area, tour members, and provide high-level customer service at a new Equinox club location.
Role type
Front Desk Associate
Builds
Member experience and operational support for a luxury fitness club
Domain
Health & Fitness / Luxury Lifestyle
Deliverable
client delivery
Required skills
Customer service, phone etiquette, membership management, account updates, physical stamina, computer literacy, communication
Preferred skills
Interest in health, fitness, and sports
Responsibilities
Greet members and guests, Scan membership IDs, Answer phones, Respond to member questions and concerns, Update member accounts, Maintain work area cleanliness, Tour members, Aid other departments
Seniority
Entry-level